Need a new boiler installation or replacement in Kent?
At Samsian Ltd, we understand how daunting the thought of installing a new gas central heating system, boiler or combination boiler can be, so we make sure the entire process, from quotation to completion, runs smoothly and efficiently.
Your new boiler is backed by a written guarantee (up to 10 years on selected models). We offer a priority breakdown service to all customers that have had a new boiler installed by us and a free gas safety certificate is supplied as standard.
The process – explained.
Our technical adviser will visit your home at a convenient time to discuss your requirements, and any concerns or special requests you may have, and to outline the basics of the process we’ll be undertaking.
A comprehensive survey will then be completed, after which we’ll be able to advise you – there and then – of the most suitable products.
Samsian Ltd believe in keeping things simple. Your free, no obligation quote will be prepared and sent to you the same day. We prefer to do this by email to reduce our carbon footprint, but it can be posted if necessary.
You can rest assured there are no hidden extras with our heating and boiler installation or replacement quotations. Everything is listed clearly.
Upon arrival, our engineer will introduce himself, then lay dustsheets and protective covers where necessary before work starts.
The duration of your boiler installation depends on the work being undertaken, but in general, boiler exchanges are completed and commissioned within one day, and average sized heating systems in two to three days.
Our adviser will give you an accurate estimate at the time of survey, and our engineer will be able to confirm this before starting the work – just ask.
Immediately following installation and commissioning, our engineer will set up and explain the operation of the new boiler controls together with the operation of any other new controls fitted. Once fully satisfied that you are comfortable with the information and understand everything, our engineer will leave you with the installation pack containing all the necessary manuals.
The After Sales Service – Guarantee
We only use boiler manufacturers that are proven industry leaders, so apart from routine servicing, the chances of you needing us after installation are extremely unlikely.
However, if something should go wrong, you can relax in the knowledge that your new boiler is backed by a written guarantee (up to 10 years on selected models).
We offer a priority breakdown service to all customers that have had a new boiler installed by us.
All new gas boiler replacement installations come with a free gas safety inspection and free boiler service on the first anniversary of installation too.